If you are not completely satisfied with your order, simply return it to us within 14 days of its Delivery date and we will credit you for the entire amount of your order less the shipping charges. Exchanges can also be made within 14 days of the shipment date. The following exceptions to this policy apply: (a) Items that have been used and cannot be resold as new, cannot be returned; (b) items that are special ordered cannot be returned or exchanged; (c) laundered (washed) garments cannot be returned or exchanged; (d) electronic devices, including flashers and fish finders, once opened, cannot be returned and if defective or damaged must be returned to the manufacturer for warranty repair or replacement. (e) If all manufacturers parts including product manuals are not returned in whole by return deadline product will be considered incomplete and therefor refund will not be allocated. (f) All close-out products and special orders are final and nonrefundable or exchangable. If there is any question as to wether an item can or cannot be returned please feel free to contact us prior to the return deadline (14 Days from delivery date). If a product goes on sale at a lower price than what you paid, between delivery date and 7 days there after, we will provide you with a gift card of the difference. Orders that are sent back due to the customer changing their mind or not wanting to pay an import tax, will be subject to our full cost to ship, plus a 10% restocking fee on rods, reels, special orders. Reels that have had line service will be charged a 15% restocking fee and charged the full cost of the line that was put on. Please send returns and exchanges with original packaging and parts to:
Flat Rate Shipping
Starting at $7.95, regardless of how many items in your cart.